Frequently Asked Questions
Everything you need to know about your PASCAL experience
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but usually arrive within 7-14 business days.
What is your return and exchange policy?
We offer a 30-day return window for all unworn items with original tags attached. Returns are processed as a full refund to your original payment method, while exchanges are free of charge.
How do I determine my correct size?
Each product page features a detailed 'Size Guide' with specific measurements. If you are between sizes, we generally recommend sizing up for a more relaxed fit or following the specific fit notes in the description.
Which payment methods do you accept?
PASCAL accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options via Klarna and Afterpay.
Are your materials sustainably sourced?
At PASCAL, we prioritize ethical manufacturing. Over 80% of our current collection is made from organic cotton, recycled polyester, or deadstock fabrics to minimize our environmental footprint.
Can I track my shipment in real-time?
Yes, once your order is dispatched, you will receive an email confirmation containing a tracking number and a link to monitor your package's progress.